Introduction

This Privacy Policy describes how Shaba Shop and its affiliates collect, use, share, protect, or otherwise process your personal data through our website https://www.shabashop.in/ (hereinafter referred to as “Platform”). You may browse certain sections of the Platform without registering. This Website is owned by Akhtar Ali

We operate only in India, and your data will primarily be stored and processed within India. By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you agree to be bound by this Privacy Policy, the Terms of Use, and applicable service/product terms, and agree to be governed by Indian laws, including those related to data protection and privacy.

If you do not agree, please do not use or access our Platform.

Information We Collect

We may collect information when you use our Platform, services, or interact with us, including:

  • Personal information during registration: name, date of birth, address, phone number, email, proof of identity/address.
  • Sensitive information with your consent: payment details (credit/debit/UPI/PhonePe), bank account information, or biometric data used for certain features.

You always have the option not to provide certain information by choosing not to use a particular service or feature.

We may also track your behavior and preferences to improve the Platform and user experience.

Usage of Information

We use your information to:

  • Process and fulfill your orders.
  • Enhance customer experience and provide personalized offers.
  • Assist sellers and partners in delivering services.
  • Inform you about products, updates, and promotions.
  • Detect, prevent, and address errors, fraud, or illegal activity.
  • Conduct marketing research, surveys, and analytics.

Your access to certain products or services may be affected if permission is not provided.

Sharing of Information

We may share your data with:

  • Our affiliates and group entities for service improvement and marketing (unless you opt out).
  • Third-party service providers including logistics partners, payment gateways (like PhonePe), sellers, and reward programs to fulfill your orders.
  • Law enforcement agencies or other authorized bodies if required by law.

We are not responsible for third-party privacy practices. Please review their policies before sharing personal data with them.

Security Precautions

We adopt reasonable security measures to protect your information from unauthorized access, loss, or misuse. Your account and password security are your responsibility.

Transmission of information over the internet may not be fully secure, and inherent risks remain. By using the Platform, you accept these risks.

Data Retention & Deletion

  • You can delete your account via your profile/settings or by contacting us.
  • Account deletion may be delayed if there are pending orders, claims, or services.
  • We retain personal data only as long as necessary for legal or business purposes and may keep anonymized data for research or analytical use.

Your Rights & Consent

  • You may access, update, or rectify your data through the Platform.
  • By providing your data, you consent to its collection, storage, use, and disclosure as per this Privacy Policy.
  • You may withdraw consent by contacting our Grievance Officer at contact@shabashop.in with the subject line: Withdrawal of consent for processing personal data.

Please note that withdrawal may restrict access to certain services.

Payment Information

For payments via gateways like PhonePe, your payment data is securely processed by the respective payment provider. Shaba Shop does not store sensitive payment credentials like UPI PINs or card CVV.

Updates to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be notified as required under applicable laws.

Contact Us
For any queries regarding this Privacy Policy or your personal data:
📧 Email: shabashops@gmail.com